Q; How do I measure my room?
A; Measure the longest point and the widest point, always remember to measure into doorways. Always give yourself a little extra as the length you purchase will be the length we deliver.
Q; How do I convert Imperial feet measurement into metric metres?
A; There are many apps available and Google is also useful. You can also look along your tape measure, both imperial and metric measurements are side by side.
Q; Can I order a sample swatch?
A; Yes small samples are available through the post. Please use the ‘contact us’ form and we will get back to you to discuss which samples you would like sending.
Q; Can I purchase accessories, underlay etc?
A; Yes we offer all accessories including underlay, gripper, door thresholds etc. You can order as much as you like for one delivery charge.
Q; Do you fit the carpet or flooring?
A; Unfortunately no. Carpetsonline24 only supply but if you google carpet fitters or use yell.com, checkatrader etc you will easily find a fitter in your local area.
Q; Do carpets come in 5m widths?
A; Yes but we only offer 4m widths as unfortunately 5m will not fit in our vans.
Q; How long will delivery be?
A; We aim to deliver within 7 days but mostly it will be less than 7 days. You will receive confirmation of delivery within 24 hrs of purchase.